Disaster Recovery Centers Hours Change in Chesapeake and Norfolk

November 12, 2016  //  

VIRGINIA BEACH, Va— Effective Monday, Nov. 14, 2016, Disaster Recovery Centers (DRCs) in Chesapeake and Norfolk will begin operating under new hours. The new operating hours are 8 a.m. to 6 p.m., seven days a week.

The Virginia Beach DRC operating hours will remain 7 a.m. to 7 p.m., seven days a week. Disaster survivors are urged to register with FEMA right away, and can visit the DRC nearest them or call the FEMA help line at 800-621-3362 for assistance. To find a DRC location closest to you, go to: https://www.fema.gov/disaster-recovery-centers and click on ‘Search for a Disaster Recovery Center.’

DRCs are operated by the Virginia Department of Emergency Management (VDEM) and the Federal Emergency Management Agency (FEMA). The centers provide FEMA registration assistance and disaster information to residents in the cities of Chesapeake, Newport News, Norfolk and Virginia Beach with damage from Hurricane Matthew.

Specialists at the recovery centers can review applicant cases, answer questions about claims, review information needed to process claims, and talk with a U.S. Small Business Administration representative.

These disaster centers are open Monday through Sunday until further notice:

Virginia Beach: 7 a.m. to 7 p.m.

Meyera E. Oberndorf Central Library

4100 Virginia Beach Blvd

Virginia Beach, VA 23452

Enter main door, turn right, near Cafe

Starting Monday:

Chesapeake: 8 a.m. to 6 p.m.

Chesapeake Department of Human Services

City of Chesapeake

100 Outlaw St.

Chesapeake, VA 23320

Enter main door, turn right

Norfolk: 8 a.m. to 6 p.m.

Norfolk City Work Force Development Center

201 Little Creek Road

Room 208

Norfolk, VA 23505

You don’t need to visit a DRC to register for Federal assistance, survivors can register online at www.disasterassistance.gov, on the FEMA Mobile App, or by calling 800-621-3362. TTY users can call 800-462-7585. Phone lines are open daily from 7 a.m. to 11 p.m. EDT until further notice. Help is available in almost any language.

Additional information about this disaster is available at www.fema.gov and www.vaemergency.gov. Virginians seeking information about disaster-related services needs should call Virginia 211, a statewide information and referral service.

November 12, 2016
DR-4291-VA NR-08
News Desk: 540-686-2972


Be ready. Be willing to help.

Virginia Disaster Relief Fund