DRCs open Monday in Portsmouth, Suffolk, Hampton

November 25, 2016  //  

VIRGINIA BEACH, Va. – New Disaster Recovery Centers (DRCs) in Portsmouth, Suffolk, and Hampton officially open at 1 p.m., Monday, Nov. 28, then will operate regular hours from 7 a.m. to 7 p.m. starting Tuesday through Sunday. The centers will be open seven days a week until further notice.

The Virginia Beach DRC remains open 8 a.m. to 7 p.m. Monday through Sunday at the 4100 Virginia Beach Blvd. location.

Anyone in the declared cities with hurricane damage, including flooded vehicles, homes, storage units, businesses, rental units, or other property, can visit any of the four DRCs to get help.

Specialists at recovery centers help survivors register for FEMA, review applicant cases, answer questions about claims, and review information needed to process claims. Survivors who visit the DRCs can also meet with a U.S. Small Business Administration representative to talk about low-interest disaster loans, and talk to a mitigation specialist to get information about filing a flood insurance claim.

Open DRCs include:


Opens 1 p.m. to 7 p.m., Monday, Nov. 28

Regular hours: 7 a.m. to 7 p.m. Monday through Sunday

Hampton Fire Station and EOC

1304 Big Bethel Rd.

Hampton, VA  23666



Opens 1 p.m. to 7 p.m., Monday, Nov. 28

Regular hours: 7 a.m. to 7 p.m. Monday through Sunday

Portsmouth Human Services Building

1701 High St.

Take elevator to 4th floor

Portsmouth, VA  23704



Opens 1 p.m. to 7 p.m., Monday, Nov. 28

Regular hours: 7 a.m. to 7 p.m. Monday through Sunday

  1. Suffolk Recreation Center

138 S. 6th St.

Left after entering, go to Learning Center room

Suffolk, VA  23434


Virginia Beach

Regular hours: 8 a.m. to 7 p.m. Monday through Sunday

Meyera E. Oberndorf Central Library

4100 Virginia Beach Blvd.

Virginia Beach, VA 23452

Enter main door, turn right, near Cafe


Chesapeake – Closed permanently; visit alternate DRC 

Norfolk – Closed permanently; visit alternate DRC 

DRCs are operated by the Virginia Department of Emergency Management (VDEM) and the Federal Emergency Management Agency (FEMA). The centers provide FEMA registration assistance and disaster information to residents in the cities of Chesapeake, Newport News, Norfolk, Virginia Beach, Portsmouth, Suffolk, and Hampton with damage from Hurricane Matthew. The DRCs are accessible to all individuals.

You don’t need to visit a DRC to register for Federal assistance. Survivors can register online at www.disasterassistance.gov, on the FEMA Mobile App, or by calling 800-621-3362. TTY users can call 800-462-7585. Phone lines are open daily from 7 a.m. to 11 p.m. EDT until further notice. Help is available in almost any language. To find a DRC location closest to you, go to: https://www.fema.gov/disaster-recovery-centers and click on ‘Search for a Disaster Recovery Center.’

Additional information about this disaster is available at www.fema.gov and www.vaemergency.gov. Virginians seeking information about disaster-related services needs should call Virginia 211, a statewide information and referral service.

Contact Info:

Federal Emergency Management Agency / Virginia Department of Emergency Management

November 25, 2016
DR-4291-VA NR-18
News Desk: 540-686-2972


FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (voice, 711 or video relay service). TTY users can call 800-462-7585. 

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and can cover the cost of replacing lost or disaster-damaged real estate and personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

Be ready. Be willing to help.

Virginia Disaster Relief Fund