Hampton DRC Closing

December 8, 2016  //  

VIRGINIA BEACH, Va. — The Disaster Recovery Center (DRC) in Hampton is scheduled to close permanently Saturday, December 10, 2016 at 6 p.m.

The Portsmouth and Suffolk locations will continue operating from 8 a.m. to 6 p.m., Monday through Saturday and the Virginia Beach location operates 8 a.m. to 7 p.m. Monday through Saturday until further notice.

DRC locations include:

Regular hours: 8 a.m. to 6 p.m. Monday through Saturday
Portsmouth Human Services Building
1701 High St.
Take elevator to 4th floor
Portsmouth, VA  23704

Regular hours: 8 a.m. to 6 p.m. Monday through Saturday
Suffolk Recreation Center
138 S. 6th St.
Left after entering, go to Learning Center room
Suffolk, VA  23434 

Virginia Beach
Regular hours: 8 a.m. to 7 p.m. Monday through Saturday;
Meyera E. Oberndorf Central Library
4100 Virginia Beach Blvd.
Virginia Beach, VA 23452
Enter main door, turn right, near Cafe

If you have questions outside the DRC business hours, you can call the Federal Emergency Management Agency’s (FEMA) Helpline at 800-621-3362 (voice, 711 or video relay service), or 800-462-7585 for TTY users.  You can use the Helpline to:

  • Register with FEMA.
  • Ask questions about a FEMA letter.
  • Ask about the status of your registration. You will need your nine-digit FEMA registration number and zip code.
  • Update your personal information (e.g., change of address or phone number, bank or insurance information, et al) to avoid processing delays.
  • Receive information about FEMA property inspections.
  • Ask about other federal assistance.

Additional information about this disaster is available at www.fema.gov and www.vaemergency.gov. To find a DRC nearest you go to www.Fema.gov/DRC. Virginians seeking information about disaster-related services and unmet needs should call Virginia 211, a statewide information and referral service. For free legal assistance contact 800-552-7977, Monday through Friday from 9 a.m. to 4 p.m. Survivors are encouraged to register with FEMA as soon as possible. You can register online at DisasterAssistance.gov, on the FEMA Mobile App, or by calling 800-621-3362. 

Applicants who use 711 or Video Relay Service may also call 800-621-3362. People who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week.

Federal Emergency Management Agency / Virginia Department of Emergency Management

News Release

December 8, 2016
DR-4291-VA NR-25
News Desk: 540-686-2972


FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (voice, 711 or video relay service). TTY users can call 800-462-7585. 

The SBA is the federal government’s primary source of money for the long-term rebuilding and recovery. SBA helps businesses of all sizes, private nonprofit organizations, homeowners and renters fund repairs or rebuilding efforts and can cover the cost of replacing losses of disaster-damaged real estate and personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

Be ready. Be willing to help.

Virginia Disaster Relief Fund