Holiday hours set for DRCs; Chesapeake, Norfolk close permanently 6 p.m. Saturday

November 22, 2016  //  

VIRGINIA BEACH, Va. – Disaster Recovery Centers (DRCs) in Chesapeake, Norfolk, and Virginia Beach will close for the holidays on Thursday, Thanksgiving Day, and Friday, the day after Thanksgiving.

DRCs will be open on Saturday, Nov. 26; however, the Chesapeake and Norfolk DRCs will close permanently at 6 p.m. that evening. The Virginia Beach DRC will be open on Sunday, Nov. 27 from 8 a.m. to 7 p.m., and will remain open until further notice.

DRC Holiday hours include:

Virginia Beach

Wednesday: normal operations hours, 8 a.m. to 7 p.m.

Closed: Thursday, Nov. 24 and Friday, Nov. 25

Saturday, Nov. 26 / Sunday, Nov. 27: open 8 a.m. to 7 p.m. until further notice

Meyera E. Oberndorf Central Library
4100 Virginia Beach Blvd
Virginia Beach, VA 23452
Enter main door, turn right, near Cafe 


Wednesday: normal operations hours, 8 a.m. to 6 p.m.

Closed: Thursday, Nov. 24; Friday, Nov. 25;

Saturday, Nov. 26: open 8 a.m., closes permanently at 6 p.m.

Chesapeake Department of Human Services
City of Chesapeake
100 Outlaw St.
Chesapeake, VA 23320
Enter main door, turn right 


Wednesday: normal operations hours 8 a.m. to 6 p.m.
Closed: Thursday, Nov. 24; Friday, Nov. 25;
Saturday, Nov. 26: open at 8 a.m., closes permanently at 6 p.m.

Norfolk City Work Force Development Center
201 Little Creek Road
Room 208
Norfolk, VA 23505

The Virginia Department of Emergency Management (VDEM) and the Federal Emergency Management Agency (FEMA) operates DRCs. The centers provide FEMA registration assistance and disaster information to residents in the cities of Chesapeake, Newport News, Norfolk and Virginia Beach with damage from Hurricane Matthew.

Specialists at the recovery centers can review applicant cases, answer questions about claims, and review information needed to process claims. Survivors who visit the DRCs can also meet with a U.S. Small Business Administration representative.

You do not need to visit a DRC to register for Federal assistance. Survivors can register online at, on the FEMA Mobile App, or by calling 800-621-3362. TTY users can call 800-462-7585. Phone lines are open daily from 7 a.m. to 11 p.m. EDT until further notice. Help is available in almost any language. To find a DRC location closest to you, go to: and click on ‘Search for a Disaster Recovery Center.’

Additional information about this disaster is available at and Virginians seeking information about disaster-related services needs should call Virginia 211, a statewide information and referral service.


FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (voice, 711 or video relay service). TTY users can call 800-462-7585. 

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and can cover the cost of replacing lost or disaster-damaged real estate and personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

Be ready. Be willing to help.

Virginia Disaster Relief Fund