Holiday hours set for Virginia Beach recovery center

December 21, 2016  //  

VIRGINIA BEACH, Va. – The Disaster Recovery Center in Virginia Beach will close for the holidays from Saturday, Dec. 24 through Monday, Dec. 26, 2016.

The last day survivors may register for assistance from the Federal Emergency Management Agency (FEMA) is Jan. 3, 2017, but help will continue to be only a phone call away.

Representatives from FEMA, the U.S. Small Business Administration (SBA) and various agencies are at the recovery center to answer your questions on disaster assistance or low-interest loans.

Virginia Beach Disaster Recovery Center:

Meyera E. Oberndorf Central Library
4100 Virginia Beach Blvd
Virginia Beach, VA 23452
Enter main door, turn right, near Cafe

Operating Hours:

Sat., Dec. 24 – Mon., Dec. 26:  Closed
Tues., Dec. 27– Fri., Dec. 30:  9 a.m. to 6 p.m.
Many of the services available at the center are available on the FEMA Helpline. Call

800-621-3362 (voice, 711 or video relay services) or 800-462-7585 for TTY users. The Helpline is open from 7 a.m. to 11 p.m., seven days a week, until further notice.

You can use the Helpline to:

  • Register with FEMA.
  • Provide a change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
  • Ask questions about a letter from FEMA or other assistance questions.
  • Get help with appealing a FEMA decision. All applicants may appeal.

If you want to discuss your application, you must have your nine-digit FEMA registration number and zip code.

Additional information about this disaster is available at and Virginians seeking information about disaster-related services and unmet needs should call Virginia 211, a statewide information and referral service. For free legal assistance call 800-552-7977, Monday through Friday from 9 a.m. to 4 p.m. on the FEMA Mobile App, or by calling 800-621-3362.


FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (voice, 711 or video relay service). TTY users can call 800-462-7585.

The SBA is the federal government’s primary source of money for the long-term rebuilding and recovery. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and can cover the cost of replacing losses of disaster-damaged real estate and personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

Be ready. Be willing to help.

Virginia Disaster Relief Fund