Norfolk DRC Opens Today for Survivor Assistance

November 9, 2016  //  

VIRGINIA BEACH, Va.—Survivors who have damages from Hurricane Matthew are urged to visit the newly opened Norfolk Disaster Recovery Center (DRC) to register, apply for recovery assistance, and have their questions answered.

The center opened at noon today, Wednesday, Nov. 9, 2016 and is located in the City of Norfolk Work Force Development Center building on Little Creek Road. Survivors may visit any DRC for assistance. Hours of operation are 7 a.m. to 7 p.m. Monday through Sunday until further notice.

DRC locations include:

Norfolk City Work Force Development Center
Room 208
201 Little Creek Road
Norfolk, VA 23505

Virginia Beach:
Meyera E. Oberndorf Central Library
4100 Virginia Beach Blvd
Virginia Beach, VA 23452
Enter main door, turn right, near Cafe

Virginia Division of Human Services
City of Chesapeake
100 Outlaw St.
Chesapeake, VA 23320
Enter main door, turn right

DRCs are jointly operated by the Virginia Department of Emergency Management (VDEM) and the Federal Emergency Management Agency (FEMA).

You don’t need to visit a DRC to register for Federal assistance, survivors can register online at, on the FEMA Mobile App, or by calling 800-621-3362. TTY users can call 800-462-7585. Phone lines are open daily from 7 a.m. to 11 p.m. EDT until further notice. Help is available in almost any language.

Specialists at the recovery centers can review applicant cases, answer questions about claims, or review information needed to process their claims. Specialists from the U.S. Small Business Administration (SBA) and VDEM staff will be at each location.

To find a DRC location, go to: and click on ‘Search for a Disaster Recovery Center.’

Additional information about this disaster is available at and Virginians seeking information about disaster-related services needs should call Virginia 211, a statewide information and referral service.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency, or economic status.  If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.
Federal Emergency Management Agency / Virginia Department of Emergency Management

November 9, 2016
DR-4291-VA NR-05
News Desk: 540-686-2972

Be ready. Be willing to help.

Virginia Disaster Relief Fund