Virginia Beach Disaster Recovery Center Hours Change

November 17, 2016  //  

VIRGINIA BEACH, Va. — Effective Wednesday, Nov. 16, 2016, the Disaster Recovery Centers (DRC) in Virginia Beach will begin operating under new hours. The new operating hours are 8 a.m. to 7 p.m., seven days a week.

Disaster survivors are urged to register with FEMA right away, and can visit the DRC nearest them or call the FEMA help line at 800-621-3362 for assistance. To find a DRC location closest to you, go to: and click on ‘Search for a Disaster Recovery Center.’

DRCs are operated by the Virginia Department of Emergency Management (VDEM) and the Federal Emergency Management Agency (FEMA). The centers provide FEMA registration assistance and disaster information to residents in the cities of Chesapeake, Newport News, Norfolk and Virginia Beach with damage from Hurricane Matthew.

Specialists at the recovery centers can review applicant cases, answer questions about claims, review information needed to process claims. Survivors visiting the DRC can also talk with a U.S. Small Business Administration representative.

These disaster centers are open Monday through Sunday until further notice:

Starting Wednesday:

Virginia Beach: 8 a.m. to 7 p.m.

Meyera E. Oberndorf Central Library

4100 Virginia Beach Blvd

Virginia Beach, VA 23452

Enter main door, turn right, near Cafe


Chesapeake: 8 a.m. to 6 p.m.

Chesapeake Department of Human Services

City of Chesapeake

100 Outlaw St.

Chesapeake, VA 23320

Enter main door, turn right

Norfolk: 8 a.m. to 6 p.m.

Norfolk City Work Force Development Center

201 Little Creek Road

Room 208

Norfolk, VA 23505

You don’t need to visit a DRC to register for Federal assistance, survivors can register online at, on the FEMA Mobile App, or by calling 800-621-3362. TTY users can call 800-462-7585. Phone lines are open daily from 7 a.m. to 11 p.m. EDT until further notice. Help is available in almost any language.

Additional information about this disaster is available at

and Virginians seeking information about disaster-related services needs should call Virginia 211, a statewide information and referral service.


FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (voice, 711 or video relay service). TTY users can call 800-462-7585.

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and can cover the cost of replacing lost or disaster-damaged real estate and personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

Federal Emergency Management Agency / Virginia Department of Emergency Management

November 15, 2016
DR-4291-VA NR-12
News Desk: 540-686-2972


Be ready. Be willing to help.

Virginia Disaster Relief Fund