Virginians receiving rental aid after Matthew: Tell FEMA if you need more

December 9, 2016  //  

VIRGINIA BEACH, Va. —More than 1,300 Virginia households displaced because of damage from Hurricane Matthew have received help from FEMA to pay rent for a temporary place to live. If your family has received rental assistance, you must let FEMA know if you will continue to need it.

You should have received a letter from FEMA explaining the process and a form to fill out and return to FEMA along with:

  • Utility bills from before and after the disaster.
  • If you are a renter, a copy of your lease (pre-disaster). If you are a homeowner, a copy of your mortgage statement.
  • For renter or homeowners, a copy of the current lease or rental agreement signed by the person who applied for FEMA assistance and the landlord.
  • Rental receipts, canceled checks (copy of the front and back) or money orders showing that you used your rental assistance to pay rent or a security deposit.
  • Income statements from before and after the disaster for all wage earners living in the household (pay stubs, letter from Social Security office, retirement pension letter; no bank statements).

You must complete the FEMA application to be considered for continued rental assistance. FEMA evaluates the information to determine if your household has a financial need for additional assistance.

For additional help with rental assistance or other questions, call the FEMA Helpline 800-621-3362. Applicants who use 711 or Video Relay Service may also call 800-621-3362. People who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week.

Additional information about this disaster is available at and To find a DRC nearest you go to Virginians seeking information about disaster-related services and unmet needs should call Virginia 211, a statewide information and referral service. For free legal assistance contact 800-552-7977.


Federal Emergency Management Agency / Virginia Department of Emergency Management

News Release

December 9, 2016
DR-4291-VA NR-26
News Desk: 540-686-2972

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Be ready. Be willing to help.

Virginia Disaster Relief Fund