Regional Advisory Council

The Regional Advisory Council began a new term on July 1, 2019. The third installment of this body (RAC 3.0) will assist the PSC Coordinator with the following:

Partner with PSC staff to implement the 9-1-1 Comprehensive Plan
Provide advice on new technologies, technical diversity, operational improvements, and best practices
Identify ways to improve communications among the Board, NGS staff, and stakeholder communities
Support the implementation of NG9-1-1 and increase awareness and support of outreach efforts regarding the entire 9-1-1 ecosystem.

Five RAC work groups have been established to focus on the strategic initiatives contained in the 9-1-1 Comprehensive Plan. These work groups are responsible for developing and completing the tasks that support the plan’s strategic initiatives. Information pertaining to these work groups can be obtained using the buttons to the right.

The RAC was formed in July 2015 in direct response to the PSAP community’s desire for a greater voice, representation and input into the work plan and program of the 9-1-1- Services Board.

RAC Members and Appointees 2019-2021

(P)rimary and (A)lternate PSAP representatives

Region 1 – Tory Maye (P)
Region 2 – Joell Kight (P) | Karen “KC” Crum (A)
Region 3 – Ben Duncan (P)
Region 4 – Chris Akers (P)
Region 5 – Terry Hall (P) | Tony Castillo (A)
Region 6 – Chris Caldwell (P) | John Powers (A)
Region 7 – Steve McMurrer (P) | Michele Surdam (A)

APCO Representative – Stephen Williams
NENA Representative – Katie Boone
IT Representatives – Kurt Plowman | Jeff Shupe

Regional Advisory Council Meetings

2019 – 2020

RAC Members and Appointees 2019-2021

(P)rimary and (A)lternate PSAP representatives

Regional Advisory Council Meetings

2019 – 2020

September 15, 2020

August 25, 2020

August 18, 2020

August 11, 2020

March 5, 2020

November 7, 2019

October 16, 2019

October 8, 2019 – Start of RAC 3.0

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