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Virginia Department of Emergency Management

Virginia Department of Emergency Management

An Agency of the Commonwealth of Virginia

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Regional Advisory Council

You are here: Home / 9-1-1 & Geospatial Services / PSC 9-1-1 Services / Regional Advisory Council

The Regional Advisory Council began a new term on July 1, 2019. The third installment of this body (RAC 3.0) will assist the PSC Coordinator with the following: 

  • Partner with PSC staff to implement the 9-1-1 Comprehensive Plan
  • Provide advice on new technologies, technical diversity, operational improvements, and best practices
  • Identify ways to improve communications among the Board, NGS staff, and stakeholder communities
  • Support the implementation of NG9-1-1 and increase awareness and support of outreach efforts regarding the entire 9-1-1 ecosystem.  

Five RAC work groups have been established to focus on the strategic initiatives contained in the 9-1-1 Comprehensive Plan. These work groups are responsible for developing and completing the tasks that support the plan’s strategic initiatives. Information pertaining to these work groups can be obtained using the buttons to the right.    

The RAC was formed in July 2015 in direct response to the PSAP community’s desire for a greater voice, representation and input into the work plan and program of the 9-1-1- Services Board. 

RAC Members and Appointees 2019-2021

(P)rimary and (A)lternate PSAP representatives 

Region 1 – Tory Maye (P) 
Region 2 – 
Joell Kight (P)   |  Karen “KC” Crum (A)  
Region 3 – 
Ben Duncan (P) | Courtney Doberstein (A)                          
Region 4 – 
Chris Akers (P)                         
Region 5 – 
Terry Hall (P)  |  Tony Castillo (A)                         
Region 6 – 
Chris Caldwell (P)    |  John Powers (A)                         
Region 7 – 
Steve McMurrer (P)  |  Michele Surdam (A) 

APCO Representative – Stephen Williams  
NENA Representative – Katie Boone 
IT Representatives – Kurt Plowman  |  Jeff Shupe 

Regional Advisory Council Meetings

2019 – 2021

January 5, 2021

  • Presentation

November 10, 2020

  • Agenda for the next Board Meeting to be discussed
  • Presentation for the next Board Meeting to be discussed

September 15, 2020

  • Presentation

August 25, 2020

  • Presentation

August 18, 2020

  • Presentation | Standard 9-1-1 Capabilities and Services for VA PSAPs

August 11, 2020

  • Presentation

March 5, 2020

  • Presentation

November 7, 2019

  • Presentation | Minutes 
  • Draft 9-1-1 Comprehensive Plan | 9-1-1 Comprehensive Plan Graphic 
  • NG9-1-1 Training Recommendations

October 16, 2019

  • Minutes 
  • Comprehensive Plan One Page 

October 8, 2019 – Start of RAC 3.0

  • Minutes | Presentation 
  • Proposed NG9-1-1 Deployment Schedule as of 10/04/2019
  • RAC 3.0 Charter with Changes Accepted 
  • RAC 3.0 Charter with Changes Highlighted

Archives

Regional Advisory Council Archives

PSAP Baseline Services and Capabilities Data – from 2017

Recommended Final Tasks – from 2016

Primary Sidebar

Ongoing Activation

The VEOC is currently activated in response to the COVID-19 Pandemic.

View Activation Details
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