• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • English
    • العربية (Arabic)
    • 简体中文 (Chinese)
    • 한국어 (Korean)
    • Español (Spanish)
    • Tiếng Việt (Vietnamese)
    • Tagalog (Tagalog)
Virginia Department of Emergency Management

Virginia Department of Emergency Management

An Agency of the Commonwealth of Virginia

  • Home
  • Prepare
    • Disasters & Emergencies
      • Active Shooter
      • Chemical
      • Earthquakes + Landslides
      • Extreme Heat
      • Fires
      • Floods
      • HazMat
      • Health Threats
      • Hurricanes
      • Lightning + Thunderstorms
      • Power Outages
      • Terrorism
      • Tornadoes
      • Tsunamis
      • Winter Weather
    • Emergency Kit
    • Individuals with Disabilities
  • Recover
    • General Public
    • Emergency Managers
  • Resources
    • Agency
    • Executive Order 41
    • Health Equity and Communication Accessibility Guidance and Training
    • Careers
    • Exercises
    • External Affairs
    • Grants
    • 9-1-1 & Geospatial Services
    • Planning
    • Procurement
    • Regions
    • Special Operations
    • Training
    • VEOC/VEST
  • News
  • Contact Us
  • English
    • العربية (Arabic)
    • 简体中文 (Chinese)
    • 한국어 (Korean)
    • Español (Spanish)
    • Tiếng Việt (Vietnamese)
    • Tagalog (Tagalog)
  • 9-1-1 & Geospatial Services
    • About NGS
    • E-911 Border Response Workgroup
  • VGIN Geospatial Services
    • VGIN Advisory Board
      • VGIN Board Agenda Minutes
      • VGIN Board Meeting Schedule
      • VGIN Board Members
    • Road Centerline Data Standard
    • Address Points Data Standard
    • Geospatial Data Standards
    • Boundaries Data Standard
    • Elevation
    • GIS Education and Advocacy & Outreach
    • Orthoimagery
    • Transportation
    • Elevation – LIDAR
    • Hydrography
    • Land Cover
    • VGIN Geospatial Data Services
  • PSC 9-1-1 Services
    • 9-1-1 Services Board
      • 9-1-1 Services Board Agenda and Minutes
        • 2018 Board Agenda & Minutes
        • 2017 Board Agenda & Minutes
        • 2016 Board Agenda & Minutes
        • 2015 Board Agenda & Minutes
        • 9-1-1 Services Board and Subcommittee Meeting Schedules
      • 9-1-1 Services Board Members
      • Wireless Service Provider E-911 Contact Information
      • Wireless E9-1-1 Billing Agreement Information
      • Wireless E9-1-1 Services Board PSAP Baseline Survey
      • 9-1-1 Comprehensive Plan
    • Text to 9-1-1 Resources
    • Regional Advisory Council
      • 9-1-1 and Operations
      • Analysis and Planning
      • Data Development
      • Maintenance and Support
      • Professional Development
      • Technical Systems
      • PSAP Baseline Services and Capabilities Data
      • Regional Advisory Council Archives
    • NG9-1-1 Funding & PSAP Grant Program
      • PEP Grant Reimbursement Form
      • Non-PEP Grant Reimbursement Form
      • NG9-1-1 and Text-to-9-1-1 Funding Reimbursement Form
      • PSAP Grant Program Closure Report
      • PSAP Grant Program Annual Progress Report
      • PSAP Grant Program Extension Request Form
    • NG9-1-1 Deployment
      • NG9-1-1 News Archives
      • NG9-1-1 Deployment Archives
      • NG9-1-1 Migration Proposals
    • Funding Committee
    • Best Practices
  • Regional Outreach
    • Virginia NG9-1-1 User Group
    • Virginia PSAP Characteristics Map
    • NGS Webinar Series
    • Data Replication
  • Contact NGS

Regional Outreach

You are here: Home / 9-1-1 & Geospatial Services / Regional Outreach

Regional coordination offices were established in early 2006 from recommendations in the PSAP community. Their popularity took off and has resulted in the number of regions to be increased from four to seven. This change has aligned them with the Department of Homeland Security regions and Virginia State Police Divisions.

Currently, each regional coordinator with the support of the PSC and VGIN coordinators provide services in their region to support 9-1-1 and geographic information systems (GIS). Through effective planning, the requests for services are being better managed with a goal to provide the consultative services to the localities that they need to be effective. In a 2016 survey, 93% of localities reported being satisfied with VITA’s regional outreach program.

One of the other key initiatives was the establishment of governance for required standards and the formation of a Regional Advisory Council (RAC) to promote full stakeholder engagement. Virginia Information Technologies Agency’s (VITA’s) Integrated Services Program (ISP) staff established the RAC as a work group to assist the Public Safety Communications (PSC) coordinator. With best practices, ISP staff facilitates the development of documents and the RAC serves as the steering committee. In 2017, three best practices were produced: 9-1-1 Addressing – Operational and Administrative; Public Safety Call Processing; and Wireless 9-1-1 Call Routing Optimization. The RAC also developed a standards document describing the current standard capabilities and services all Virginia PSAPs must provide to their citizens.

Primary Sidebar

Ongoing Activation

The VEOC is currently activated in response to the COVID-19 Pandemic.

View Activation Details
  • العربية (Arabic)
  • 简体中文 (Chinese)
  • English
  • 한국어 (Korean)
  • Español (Spanish)
  • Tiếng Việt (Vietnamese)
  • Tagalog (Tagalog)

Footer

Contact VDEM regarding a Freedom of Information Act Request: FOIA Information
  • Facebook
  • Google+
  • Instagram
  • Twitter
  • YouTube

Copyright © 2021 Virginia Department of Emergency Management. Some items in the public domain. Return to top