An Agency of the Commonwealth of Virginia
Emergency Support Team (VEST) Status Green, Steady State

VEOC Activation Status: Green, Steady State

Text to 9-1-1 Deployment Strategies

This event was organized by 9-1-1 and Geospatial Services Bureau (NGS)


Overview: This webinar session will provide the attendee with an overview of what to expect when moving forward with text to 9-1-1 deployment. It will be broken into three sections presented by people who have gone through the process. To kick-off the webinar will be Jerry Smith, Southampton County, who deployed a Web browser solution almost a year ago. Mr. Smith will present from a Public Safety Access Point (PSAP) manager’s perspective. Second, Nicole Leonard, Intrado’s Senior Product Manager for TXT2911 services, will provide the Text Control Center’s (TCC) perspective on what each PSAP manager needs to know about deployment. Finally, Steve McMurrer, Fairfax County, will present on “Marketing/Communications Plan for Text-to-9-1-1 Rollout.” Fairfax created a comprehensive plan for education and outreach that can be used as a model for other localities. There will be time allotted to ask the presenters questions about their experiences. This is a great opportunity to learn from those who have been through text to 9-1-1 deployments.

Fairfax County Text-to-9-1-1 Launch Presentation
Fairfax County Text-to-9-1-1 Rollout Plan
Virginia Text-to-9-1-1 Deployment Status PDF Map September 2015
Text-to-9-1-1 Implementation Guide
Intrado Text-to-9-1-1 Presentation
Southampton County Text-to-9-1-1 Presentation

Date and Time

Link (if virtual)